Gaming should be a source of entertainment — not stress or financial hardship. 990x is committed to ensuring a safe and responsible gaming environment for all players.
990x believes real enjoyment only comes when gaming stays controlled and within limits.
Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.
Set a limit on how long you play in one session. Once the time is up, the system will automatically alert you.
When you feel like you need a break, pause your account for anywhere between 24 hours and 6 weeks.
If you want to step away from gaming long-term, you can activate a permanent self-exclusion for 6 months to 5 years.
You will receive periodic pop-up notifications reminding you how long you have been playing and how much you have spent.
Our trained support team is here for you at any time. If you are struggling, reach out via live chat or email.
Responsible gaming means treating gaming as entertainment — where you stay in control, not the other way around. At 990x, responsible gaming isn't just a policy; it's a core part of our commitment to every player.
Many players in Bangladesh do not always notice when gaming shifts from enjoyment to a problem. With the right information and the right tools, this can be avoided. That is why 990x is always ready to help every player stay informed and get support when they need it.
Gaming addiction develops gradually — it doesn't happen overnight. If you notice the signs below, it's time to take them seriously. As part of responsible gaming at 990x, we want you to be able to recognize these warning signs yourself.
You are playing beyond your set budget — borrowing money or drawing on your savings to continue.
Once you sit down to play, hours pass without you noticing — you forget to eat or sleep.
"Chasing losses" — the urge to place bigger bets in an attempt to recover money you've already lost.
Spending less time with family or friends and more time gaming.
Hiding or lying to family about your gaming activity or spending.
You feel restless, irritable, or angry when you are unable to play.
990x offers a range of powerful tools to help you play responsibly. You can access them anytime from your account settings.
Set a maximum deposit limit — daily, weekly, or monthly. Reductions take effect immediately; increases take effect after 7 days.
Set a cap on continuous play time. When the limit is reached, your session will end automatically.
Pause your account for anywhere from 1 day to 6 weeks. You won't be able to log in during this period.
Self-exclude permanently for 6 months to 5 years. Your account will be completely inaccessible during this time.
Set pop-up reminders every 15 minutes to 4 hours to keep track of your spending and time.
Set a limit on how much you are willing to lose within a given period. Once that limit is reached, gaming will automatically stop.
Answer the following questions honestly. If most of your answers are "yes", it may be time to seek help. This self-assessment has been developed as part of 990x's responsible gaming commitment.
Do you often end up spending more than your planned budget?
After a loss, do you find yourself playing "one more time" to try to win it back?
Is gaming causing tension or conflict with your family or friends?
Are you prioritizing gaming over work or studies?
Have you ever borrowed money or dipped into your savings to cover gaming costs?
Do you feel restless or irritable when you cannot play?
Budget planning is the most important part of responsible gaming. At 990x, we encourage every player to set a clear financial plan before they start playing.
| Limit Type | Advice | Active Hours | Change |
|---|---|---|---|
| Daily Deposit Limit | Up to 2% of monthly income | Immediately | Reduction: Immediate |
| Weekly Bet Limit | Up to 5% of monthly income | Immediately | Increase: after 7 days |
| Monthly Loss Limit | Up to 10% of monthly income | Immediately | Increase: after 30 days |
| Session Time Limit | 2 hours maximum | Immediately | Anytime |
990x strictly prohibits gaming by anyone under 18. Age verification is mandatory at registration. We investigate all suspicious accounts and take immediate action when needed.
A national ID or passport is required at registration to confirm your age. Your account will not be activated until verification is complete.
Parents can block gaming sites on their devices. We recommend parental control software such as NetNanny and Gamban.
If you or someone you know is struggling with gaming addiction, follow the steps below. 990x is here to support you.
Acknowledging the problem is the hardest and most important step. Be honest with yourself.
Activate self-exclusion or a cooling-off period instantly from your 990x account settings.
Our trained team is available via live chat or email to guide you through your next steps.
Telling someone you trust reduces isolation and makes recovery easier.
If you need it, speak with a mental health professional or counselor. There is no shame in that.
Below are answers to frequently asked questions about responsible gaming.