Privacy Policy

990x Privacy Policy — Your Data Is Safe With Us

990x places the highest priority on protecting your personal data. This Privacy Policy explains in detail what information we collect, how we use it, and how we keep it secure.

Last updated: January 1, 2026
SSL Encryption

All your information is kept secure with 256-bit encryption.

GDPR Compliant

Operated in accordance with international data protection standards.

No data selling

Your data is never sold to third parties.

Your Rights

You can view or delete your personal data at any time.

Important: By using the 990x platform, you are considered to have accepted this Privacy Policy. If you have any questions, please contact our support team.

1 Introduction & Scope

Welcome to 990x. Our Privacy Policy describes in detail how your personal data is collected, processed, stored, and protected. This policy applies to all services provided through the 990x website, mobile app, and any other digital channels.

We believe privacy is a fundamental right. From the moment you register with 990x — through every transaction and gaming session — keeping your data secure is our responsibility. We comply with EU GDPR, the UK Data Protection Act 2018, and international AML/KYC standards.

This Privacy Policy has been written with Bangladeshi players in mind. In the event of any legal dispute, the English version shall take precedence.

Our Commitment: We will never sell, rent, or unnecessarily share your personal data with third parties without your consent.

2 What Information We Collect

990x collects information from a variety of sources. Details are provided below:

Information provided at registration

  • Full name (as per national ID)
  • Date of birth and age verification details
  • Email address and mobile number
  • Permanent & current address
  • Preferred currency and language

Identity Verification (KYC) Information

  • National ID (NID) or passport copy
  • Proof of address documents (utility bill or bank statement)
  • Proof of payment method ownership
  • Photo ID with selfie (if required)

Automatically Collected Information

  • IP address and device information (OS, browser, model)
  • Gaming & Betting History
  • Login Time & Session Information
  • Behavioral data collected from cookies and tracking pixels
  • Financial Transaction History
Please note: We only collect data that is necessary for delivering our services and meeting legal obligations. Collecting excessive or unnecessary information is against our policy.

3 How We Use Your Information

The information we collect is used for the following purposes:

Purpose Usage Patterns Legal Basis
Account Management Registration, login, and profile updates Contractual Requirements
Payment Processing Deposit & withdrawal confirmation Contractual Requirements
Identity Verification KYC & Age Verification Legal Obligation
Fraud Prevention Suspicious Activity Monitoring Legitimate Interest
Support Services Complaint Resolution & Support Contractual Requirements
Marketing Promotions and bonus offers (subject to consent) Consent
Platform Improvement User Experience Analysis Legitimate Interest

990x will never use your data for marketing purposes without your consent. You can opt out of marketing communications at any time.

4 Data Sharing Policy

990x does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:

  • Payment Processor: For processing transactions with bKash, Nagad, Rocket, and banking partners.
  • KYC Verifier: With approved third parties for identity verification purposes.
  • Game Provider: Only the minimum data necessary to provide our services.
  • Legal Authority: Upon a valid order from a court or government authority.
  • AML Authority: In accordance with Anti-Money Laundering regulations.

All third-party partners are bound by 990x's privacy standards and may only use the data they receive for its specified purpose.

Never done: Selling or transferring your data to advertisers, data brokers, or other gaming platforms.

5 Security Measures

990x employs a multi-layered security framework to protect your data. Our security infrastructure is as follows:

TLS/SSL Encryption

All data transfers are secured with 256-bit SSL.

Encrypted Storage

Data stored on our servers is AES-256 encrypted.

Firewall Protection

Multi-layer firewall and DDoS protection are active.

Two-Factor Authentication (2FA)

2FA is available for added account security.

Regular Security Audits

Regular penetration testing conducted by third-party security experts.

Live Monitoring

24/7 system monitoring and suspicious activity detection.

In the event of a data breach, 990x will notify the relevant authorities and affected players within 72 hours, in accordance with applicable regulations.

6 Cookies & Tracking Policy

990x uses cookies to improve the experience for website and app users. Cookies are small text files stored on your device.

Cookie Types

Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Cleared at end of session
Performance Cookies Site Speed & Error Monitoring 30 days
Functional Cookies Remembering language and preferences 1 year
Analytics Cookies Usage Statistics Analysis 2 years

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect certain features of the platform.

7 Your Privacy Rights

Under GDPR and international data protection laws, you have the following rights:

Right of Access

The right to know what personal data we hold about you.

Right to Rectification

The right to correct inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data in certain circumstances.

Right to Restrict Processing

The right to restrict data processing under specific conditions.

Right to Portability

The right to receive your data in a structured, portable format.

Right to Object

The right to object to the processing of your data for specific purposes.

To exercise any of these rights, please contact our support team. We aim to respond within 30 days. Please note that certain data may not be deletable due to legal obligations.

8 Data Retention Period

990x does not retain your data longer than necessary. Retention periods are outlined below:

  • Account Information: For the duration the account is active, and for 5 years after closure (in accordance with AML regulations).
  • Transaction records: 7 years (as required by financial regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming Log: 2 years.
  • Support chat: 3 years.
  • Marketing data: Upon withdrawal of consent.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

9 Protection of Children & Minors

990x strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from minors.

  • Age verification is mandatory during registration.
  • Proof of age may be requested during KYC verification in suspicious cases.
  • Any data found to belong to a minor collected inadvertently will be deleted immediately.
  • Parents or guardians can contact us regarding a minor's account.
Warning: If you become aware that a minor is using 990x, please notify our support team immediately.

10 Changes to the Privacy Policy

990x reserves the right to update this Privacy Policy when necessary. Depending on the nature of the changes, we will take the following steps:

  • Minor changes: The "Last Updated" date at the top of the page will be revised.
  • Major Changes: A notification will be sent to your registered email.
  • Major changes: Consent to the updated policy will be collected at login.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer:

Email Support

Live Chat

24/7 support is available in Bangla.

We typically respond within 3 business days. Complex requests may take up to 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

Why trust 990x with your data?

Our technology and policies are built with your privacy as the top priority.

Adherence to International Standards

990x complies with GDPR, ISO 27001, and PCI DSS standards to ensure the highest level of protection for your data.

End-to-End Encryption

All data between your device and our servers is protected with 256-bit SSL encryption.

Transparent KYC Process

Identity verification data is used solely to meet legal obligations and is not shared elsewhere.

Marketing Opt-Out

You can opt out of marketing communications at any time. Your preference is final.

Regular Security Reviews

A full security audit is conducted every 6 months by independent third-party experts.

Player-Centric Policy

You have full control over your data. You can view or delete it at any time.

FAQs

Answers to the most frequently asked questions from players about our Privacy Policy.

No, 990x never sells your personal data. Information is only shared on a limited basis for payment processing, KYC verification, and legal compliance purposes.

Your data is protected with 256-bit SSL encryption, AES-256 encrypted storage, multi-layer firewall, and 24/7 live monitoring. Regular third-party security audits are also conducted.

Yes, you may request deletion of your data. However, transaction records and KYC documents are legally required to be retained for a specified period (5–7 years) under AML and financial regulations.

Yes. In the event of a data breach, 990x will notify the relevant authorities within 72 hours and inform affected players by email as soon as possible, in accordance with applicable regulations. Please ensure your email address is active.

Click the "Unsubscribe" link at the bottom of any marketing email, or contact our support team. Opt-out requests are processed within 7 business days.

Disabling essential cookies may prevent core features such as login and payments from functioning. Turning off analytics or marketing cookies, however, will not affect the core functionality of the site.
Secure Platform SSL Secured

Your Data Is Safe — Start Playing With Confidence

Your privacy is fully protected at 990x. Register today and enjoy gaming on a platform you can trust.

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